Wingo Baggage Policy: Carry-On Size, Checked Fees, and Rules

Wingo Baggage Rules, Carry-On Allowances, and Checked Fees

Wingo is a Colombian low-cost carrier operating point-to-point domestic routes across Colombia and international flights throughout Latin America and the Caribbean. As an ultra-low-cost airline, Wingo unbundles its services, meaning base tickets include only a small personal item while overhead bags and checked luggage require separate fees. Luggage charges increase significantly between initial online booking and the airport departure gate, making advance planning necessary to avoid unexpected costs.

Wingo allows every passenger one free personal item measuring up to 40 × 35 × 25 cm (15.7 × 13.8 × 9.8 in) that must fit entirely under the seat in front of you. Overhead carry-on bags up to 12 kg (26.4 lb) and checked bags up to 23 kg (50.7 lb) require paid add-ons or bundled fares. Baggage fees vary dynamically by route and rise substantially when purchased at airport check-in counters or boarding gates.

At a glance

Baggage Allowance Snapshot

Base fares include only one under-seat personal item, while all overhead carry-on bags and checked luggage require an ancillary fee or a fare bundle. Single bags weighing more than 32 kg (70.5 lb) are not accepted on any flight.

Personal item allowance 1 free piece Included on all fare types

Personal item dimensions 40 × 35 × 25 cm 15.7 × 13.8 × 9.8 in; under seat

Overhead carry-on Paid add-on / bundle Not included in Go Basic

Carry-on dimensions 55 × 45 × 25 cm 21.6 × 17.7 × 9.8 in

Carry-on weight limit 12 kg (26.4 lb) Strictly enforced at boarding

Checked bag allowance Paid add-on / bundle Available up to route capacity

Checked bag weight 23 kg (50.7 lb) Standard allowance per bag

Checked bag size 158 linear cm 62 linear in (L + W + H)

Overweight limit 24 kg to 32 kg Incurs heavy-bag fee

Infant equipment 1 free checked item Stroller or car seat

What can change: Specific baggage prices vary by route length, flight seasonality, purchase channel, and fare class. Charges are billed in Colombian Pesos (COP) on domestic flights and US Dollars (USD) on international itineraries.

Measurement guide

Baggage Size Visual

Use the airline's stated order of dimensions. Measurements must include all outer features such as wheels, handles, and packed external pockets.

40 cm 35 cm 25 cm

55 cm 45 cm 25 cm

Visual guide - not to scale. Standard checked baggage is defined by a total linear maximum of 158 cm (62 in) rather than fixed three-dimensional limits.

Source check

Official Source Verification

Baggage rules can vary by fare, cabin, route, operating carrier, traveler status, and purchase channel. BaggageBase separates published rules from practical guidance.

Official source Wingo Airlines Conditions of Carriage and Baggage Portal

Source type Operating carrier published baggage regulations

Policy scope Domestic Colombia and international routes across the Americas

Last checked 2026 - verification required

Confidence High

Important caveat Ancillary baggage fees are dynamic; prices escalate from web booking to airport check-in desk and boarding gate.

How BaggageBase Checks This Information

BaggageBase monitors and verifies airline baggage rules by analyzing contract of carriage filings, airline help portals, fee schedules, and aircraft fleet constraints. We cross-reference dimension limits directly against airline sizing box measurements and check-in conditions.

Because ultra-low-cost airlines frequently adjust ancillary pricing based on seasonal demand, route competition, and channel surcharges, BaggageBase documents fixed physical thresholds alongside variable price ranges. Where an airline does not publish a universal static fee table, we clearly label that information as dynamically priced and instruct travelers how to verify their specific route cost.

Wingo Personal Item Rules and Size Limits

Every customer flying on Wingo is entitled to bring one free personal item without paying an additional baggage charge. This item must fit completely under the passenger seat directly in front of you.

The maximum dimensions allowed for a free personal item are:

• Metric: 40 × 35 × 25 cm
• Imperial: 15.7 × 13.8 × 9.8 inches

The airline does not publish a specific weight restriction for personal items in its standard documentation. However, passengers must be able to lift, carry, and place the piece under the forward seat without flight attendant assistance.

Storing your free personal item in the overhead bin is prohibited unless you have also purchased a dedicated overhead carry-on baggage allowance. Flight attendants monitor bin space during boarding, and unapproved items placed in bins are moved under seats or sent to the cargo hold if they exceed limits.

The depth measurement of 25 cm (9.8 inches) is where most travelers run into difficulty. Soft backpacks expand outward when packed full, easily exceeding the airline's metal sizing frames at the boarding gate. To see how these dimensions compare with other carriers in Latin America and North America, consult our airline personal item size comparison.

Wingo Overhead Carry-On Baggage Policy

Overhead carry-on luggage is not included on Wingo’s base fares. If you want to use the overhead luggage bin, you must add a carry-on allowance to your ticket or purchase a fare bundle that includes one.

The maximum allowable limits for overhead carry-on bags are:

• Dimensions: 55 × 45 × 25 cm (21.6 × 17.7 × 9.8 in)
• Maximum Weight: 12 kg (26.4 lb)

All exterior parts-including wheels, collapsible handles, zippers, and side pockets-must fit within the 55 × 45 × 25 cm envelope.

Wingo provides a 12 kg weight allowance, which is more generous than the standard 10 kg (22 lb) limit imposed by several South American competitors. However, gate agents frequently weigh rolling bags and duffels before boarding. If your bag exceeds 12 kg, it cannot travel in the cabin. You can view regional weight differences in our airline carry-on size comparison.

Wingo caps the total number of carry-on bags sold on every flight based on the bin capacity of its Boeing 737-800 aircraft. Once the cabin allocation sells out, travelers must purchase checked baggage instead.

Checked Baggage Allowances and Fees

Checked baggage on Wingo must be purchased as an optional add-on or via a fare bundle. Wingo does not provide a complimentary checked baggage allowance on basic tickets.

Standard checked baggage parameters:

• Maximum Weight: 23 kg (50.7 lb) per bag
• Maximum Dimensions: 158 linear cm (62 linear inches), calculated as length + width + height

Wingo uses the global 23 kg standard rather than the tighter 20 kg cap found on some ultra-low-cost airlines. Any single piece weighing more than 23 kg is classified as overweight and requires an extra fee.

Checked Baggage Pricing Structure

Wingo uses dynamic pricing for checked bags. Exact fees depend on the route, flight distance, season, and purchase channel. Baggage purchased during initial ticket booking is always priced lower than baggage added later at the airport.

• Online Booking Flow: Lowest rate available for both domestic and international routes.
• Manage My Booking (Post-Purchase Web/App): Slightly higher rate than initial booking, but significantly cheaper than the airport counter.
• Airport Check-In Counter: High rate charged when checking luggage in person on the day of departure.
• Boarding Gate: Highest rate; applied as a penalty if an undeclared or oversized bag must be moved from the gate into the cargo hold.

This rule can vary by route, fare, cabin, or operating carrier. Check the airline's baggage tool or official policy before payment or departure.

On domestic flights within Colombia, all baggage transactions are billed in Colombian Pesos (COP). On international routes-such as flights to Panama, Aruba, Curaçao, the Dominican Republic, Costa Rica, and Mexico-ancillary services are billed in US Dollars (USD).

Overweight and Oversized Baggage Fees

Checked baggage that exceeds Wingo's standard weight or size allowances incurs additional penalty charges at the airport ticket desk.

Overweight Luggage

• Standard Weight Band: Up to 23 kg (50.7 lb).
• Overweight Band: 24 kg to 32 kg (52.9 to 70.5 lb). Checked bags in this range incur a fixed heavy-bag surcharge at the airport check-in desk.
• Absolute Maximum Limit: Single bags weighing more than 32 kg (70.5 lb) will not be accepted for transport under any circumstances. This ceiling is enforced to comply with international airport baggage-handling safety laws. Any piece over 32 kg must be repacked into separate bags or sent via a commercial cargo carrier.

Oversized Luggage

• Standard Size: Up to 158 linear cm (length + width + height).
• Oversized Band: Pieces exceeding 158 linear cm require an oversized baggage surcharge.
• Hold Acceptance: Oversized luggage acceptance depends entirely on aircraft cargo hold volume. Wingo reserves the right to restrict oversized items on high-density flights or during peak holiday travel periods.

Fare Bundles and Route Variations

Wingo markets its tickets using fare bundles that combine base transportation with ancillary baggage and seat selection.

Branded Fare Bundles

• Go Basic: Includes only 1 under-seat personal item (40 × 35 × 25 cm). All overhead carry-on bags and checked luggage require separate fees.
• Go Plus: Typically bundles 1 personal item, 1 overhead carry-on bag (up to 12 kg), 1 checked bag (up to 23 kg), and standard seat selection.
• Go Premium / Extra: Includes the personal item, overhead carry-on, checked bag, priority boarding, and flexible change conditions.

Fare bundle marketing names and inclusions can shift during seasonal sales. Review the itemized inclusions in your cart before entering payment details.

Domestic Colombia vs. International Operations

Baggage handling requirements differ depending on whether your flight is domestic or international:

1. Domestic Network: On flights between Colombian cities (such as Bogotá, Medellín, Cartagena, Cali, Barranquilla, and San Andrés), checked luggage counters close 45 to 60 minutes before departure. Baggage add-ons are priced and paid in Colombian Pesos (COP).
2. International Network: Flights connecting Colombia to destinations in Central America, the Caribbean, and South America require luggage check-in at least 60 minutes prior to departure. Charges default to US Dollars (USD).

When connecting between separate tickets on different carriers in hubs like Bogotá (BOG) or Panama City (PTY), baggage is not transferred automatically. You must clear immigration and customs, collect your luggage from the carousel, and check it in at the Wingo counter. To evaluate overhead baggage compatibility across multi-airline journeys, read our guide to international carry-on size rules.

Frequent Flyer Status, Credit Cards, and Special Allowances

Because Wingo functions as an independent low-cost operating carrier under Copa Holdings, standard legacy airline exemptions do not apply.

• Frequent Flyer Programs: Wingo does not participate in Copa Airlines' ConnectMiles program for complimentary luggage benefits. ConnectMiles Silver, Gold, Platinum, or Presidential status holders do not receive free checked bags or carry-on waivers on Wingo flights.
• Alliance Status: Star Alliance Gold benefits are not recognized on Wingo operations.
• Credit Cards and Military: The official source does not provide free baggage exemptions for frequent flyer status or credit card partnerships. Military personnel traveling on personal or standard commercial bookings must pay standard baggage rates.

Traveling with Infants

Children under two years of age traveling as lap infants do not receive an individual personal item or checked bag allowance.

Wingo permits traveling parents to transport one collapsible baby stroller or one infant car seat free of charge in the cargo hold. You may push the stroller through the airport terminal to the boarding gate, where ground staff will gate-check the item before boarding. It is returned at the aircraft door or the arrival baggage carousel depending on airport terminal regulations.

Mobility and Medical Devices

In compliance with civil aviation accessibility regulations, passengers with reduced mobility may check assistive equipment without extra charges:

• Wheelchairs: Manual and electric wheelchairs are transported in the aircraft cargo hold free of charge and do not count toward your checked baggage allowance.
• Battery Requirements: If you are traveling with a battery-powered wheelchair or mobility scooter, you must notify Wingo customer service at least 24 to 48 hours before departure to ensure battery safety compliance (spillable vs. non-spillable/lithium).
• Portable Oxygen Concentrators (POCs): Approved medical POC devices may be brought into the passenger cabin free of charge. The device must be cleared in advance with airline customer service, and passengers must carry enough battery capacity to power the device for 150% of the scheduled flight duration.

Special Baggage Rules for Sports Gear, Musical Instruments, and Pets

Items requiring special handling follow separate operational procedures and fee structures.

Sports Equipment

Wingo accepts select sports equipment as hold baggage, including surfboards, golf equipment, bicycles, diving gear, and fishing rods.

• Sports gear is subject to a dedicated Special Service Request (SSR) fee and is not included as part of standard checked luggage allowances.
• Equipment must be securely packed in durable, padded travel bags or hard cases.
• Bicycles must be packed in specialized bike boxes or cases with the handlebars turned sideways, pedals completely detached, and tire pressure fully deflated.
• Advance booking through the Wingo website or call center is mandatory, as aircraft cargo hold volume limits the number of oversized sports items accepted per flight.

Musical Instruments

• Cabin Transport: Small instruments (such as violins, flutes, or small ukuleles) may be taken into the cabin as your paid carry-on bag, provided they do not exceed 55 × 45 × 25 cm and 12 kg.
• Extra Seat (Cabin Baggage): For larger, fragile instruments like cellos or guitars that passengers do not wish to check into the cargo hold, an extra cabin seat must be purchased. These bookings cannot be processed online; you must arrange them through Wingo's customer service call center.
• Checked Instruments: Instruments transported in the cargo hold must be packed in rigid, heavy-duty flight cases. Standard checked bag weight limits (23 kg) and linear dimensions apply, with overweight fees assessed if limits are exceeded.

Pets in the Cabin

Wingo allows small domestic dogs and cats to travel in the passenger cabin on select domestic and international routes.

• Pets are not transported in the cargo hold as manifest cargo or checked baggage.
• The pet must remain inside a flexible, leak-proof, ventilated carrier that fits beneath the seat in front of you.
• The combined weight of the pet and carrier must not exceed 10 kg (22 lb).
• Pet slots are limited to a small quota per aircraft, requiring advance reservation and an additional pet transit fee. Health certificates, rabies vaccination records, and country-specific entry permits must be presented at the airport check-in counter.

Airport Gate Enforcement and Baggage Sizers

Wingo enforces its baggage rules through physical checks at airport check-in desks and boarding gates.

Metal sizing frames are positioned at all departure gates. Agents routinely require passengers to place their bags into the sizer to verify dimensions.

1. The Free Personal Item Check: Your backpack, purse, or tote bag must slide into the 40 × 35 × 25 cm sizing slot without being forced. Bags that catch on the frame due to overpacking, rigid corners, or protruding wheels will fail the check.
2. Carry-On Compliance: Overhead bags must fit into the 55 × 45 × 25 cm frame and weigh no more than 12 kg on the gate scale.

Penalties for Non-Compliant Luggage

If an item exceeds the free personal item dimensions at the gate, the passenger must pay an airport gate carry-on fee. If the flight's overhead bins are already at capacity, the bag will be tagged and sent to the cargo hold.

If you bring an overhead carry-on bag to the gate that was never registered or pre-paid, you will be assessed the maximum gate baggage penalty. Most Wingo airport departure gates operate on a strictly cashless basis. You must be prepared to pay any gate baggage penalties using a credit card or debit card; cash is frequently rejected at boarding gates.

Web Check-In vs. Airport Counter Check-In

To minimize airport delays, Wingo passengers are encouraged to use web check-in, which opens 72 hours before departure and closes 3 hours prior to takeoff. Depending on the fare bundle purchased, Wingo may charge an extra administrative fee to print boarding passes at airport check-in desks. Download your digital boarding pass to your mobile phone or print it at home before heading to the airport.

Before you fly

Wingo Baggage Departure Checklist

Follow these practical packing and departure steps to avoid elevated gate penalties and airport processing delays.

• Measure your bag when completely packed. Measure height, width, and depth with all items inside, including external pockets, wheels, and carrying handles.
• Weigh your bags before leaving home. Confirm that overhead cabin pieces remain under 12 kg (26.4 lb) and checked bags remain under 23 kg (50.7 lb).
• Purchase luggage allowances online early. Adding bags during initial flight booking or through the Manage My Booking portal saves substantial money compared to airport desk prices.
• Complete digital check-in. Check in online between 72 and 3 hours prior to departure to avoid potential airport desk printing fees.
• Prepare a backup repacking strategy. Carry a lightweight, foldable tote so you can shift items from an overweight checked bag into your personal item if needed at the scale.
• Observe airport desk cutoffs. Arrive at the airport 3 hours early for international flights and 2 hours early for domestic Colombia routes to drop checked luggage before counters close.

Frequently Asked Questions

Is a carry-on bag free on Wingo flights?

No, carry-on bags are not free on Wingo's base fares. Base tickets include only one personal item that must fit beneath the seat in front of you. To bring a standard overhead carry-on bag, you must purchase it as an add-on or choose a bundled fare.

What are the dimensions for Wingo's free personal item?

Wingo allows one free personal item measuring up to 40 × 35 × 25 cm (15.7 × 13.8 × 9.8 in). The bag must fit completely beneath the seat in front of you and remain clear of the aisle.

What is the weight limit for an overhead carry-on bag on Wingo?

The maximum allowable weight for a paid overhead carry-on bag is 12 kg (26.4 lb). The piece must also fit within 55 × 45 × 25 cm (21.6 × 17.7 × 9.8 in), inclusive of wheels and handles.

How much weight is allowed in a Wingo checked bag?

A standard checked bag on Wingo allows up to 23 kg (50.7 lb) and a maximum linear dimension of 158 cm (62 in). Bags weighing between 24 kg and 32 kg are accepted only after paying an overweight surcharge.

What is the absolute heaviest bag Wingo will accept?

The absolute weight ceiling for any checked bag is 32 kg (70.5 lb). Single bags exceeding 32 kg are prohibited from passenger aircraft and must be shipped as cargo.

Can I bring a baby stroller for free on Wingo?

Yes, passengers traveling with an infant under two years of age may check one collapsible stroller or one infant car seat free of charge. The item can be checked at the ticket desk or tagged at the gate for cargo hold transport.

What happens if my backpack is too big for the personal item sizer?

If your personal item exceeds 40 × 35 × 25 cm at the departure gate, you will be charged the airport gate baggage fee. The bag will then be placed in the overhead bin or sent to the cargo hold depending on remaining cabin space.

Do airline alliance members get free checked bags on Wingo?

No, Wingo does not extend baggage waivers to airline alliance elite members or Copa Airlines ConnectMiles status holders. All passengers must pay standard ancillary fees for overhead and checked baggage unless included in their specific fare bundle.

Final Decision Guide

When booking travel on Wingo, remember that base ticket prices reflect only transportation and a small under-seat personal item. If you need more luggage, determine whether you require an overhead carry-on bag (up to 12 kg) or a standard checked suitcase (up to 23 kg). Compare the total cost of buying a bare-bones Go Basic fare with a separate luggage add-on against the price of an integrated Go Plus bundle, which packages luggage alongside standard seat selection.

Always purchase your baggage allowances online before arriving at the terminal. Paying for luggage at the airport check-in counter or the boarding gate results in the highest available price tier.

Airline baggage rules and fees can change by route, fare, cabin, operating carrier, traveler status, purchase channel, and departure date. Check the airline's official baggage policy or calculator before booking, paying, or traveling. BaggageBase reviews information for 2026 where possible, but the airline's published terms remain the final authority.